How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21926
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Zannusi 14380w stopped mid cycle temp icon and 35min on

Customer Question

Zannusi 14380w stopped mid cycle temp icon and 35min on display. Stop start button flashing. When pressed just get an electric motor 'chunk' sound
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! I suspect you may have something either stuck in the tub and the machine is unable to tumble or the pump impeller is not able to turn. Does it drain out? Can you manually turn the spin tub?