How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22266
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Daewoo frs-2021WAL which has been playing up years

Customer Question

Hi, I have a Daewoo frs-2021WAL which has been playing up for some years in that the freezer compartment top area doesn't freeze all the time and consequently the area behind the panels ices up causing the fan to become noisy. We defrost it and it works again for a while - what could be causing this? The front panel lights but randomly flashes and we cannot amend any settings - this has been ever since the freezer has been playing up? Appreciate any pointers? Colin
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! You have a component in the defrost circuit that is not allowing the defrost function to work. Since you have issues with the random lights flashing as well, I suspect the trouble lies with the main electronic control. That part is available at the URL below.,108197:98817&model_ref=3046319
Customer: replied 2 years ago.
Hi thanks for your response Kelly, so to be quite clear on this, although there is an issue with defrosting circuit, that isn't a separate component but part of the main PCB? Is there anyway to test the main PCB as I see there is a test button on the board??? What also is the likely-hood of the front panel unit having failed too? Many thanks.
Expert:  Kelly replied 2 years ago.

The front panel is just a low voltage board, they rarely fail. They are basically just a fancy switch that is fed from the main control. The main board controls all functions of the refrigerator, so with the dual issues, it is likely faulty. You can push the test button but doubt it will be of much use in diagnosing this issue.

Customer: replied 2 years ago.
Okay, thanks for confirming that, cheers
Expert:  Kelly replied 2 years ago.

You bet, thank you!