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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22579
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a neff American style fridge freezer. My ice maker is

Customer Question

I have a neff American style fridge freezer. My ice maker is not working! Water is delivered & freezes but will not empty ice tray into ice box. If I un plug the connector at the rear & plug back in the arm goes up & the water fills the tray. But this seems to only happen once. I guess the unit thinks it's empting as the water, at its next time slot fill the tray again & again but as ice is still in tray just over flows. Many thanks Mark
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! If the freezer temperature is adequate, the ice maker will need to be replaced. The power cycle resets it so it is likely faulty.