How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have a large water leak from under my hoover washing

Customer Question

I have a large water leak from under my hoover washing machine. I have had a look under, but nothing obvious.
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Can you tell me does this leak toward the front, the back, left or right?
Also, at what point in the cycle does it leak?
Do you have the model number?
Customer: replied 2 years ago.
Rob, I found the problem. There is a small hole in the outer plastic casting of the drum. I found some broken plastic pieces and tracked down the hole. Not sure what the cause was but not fixable I think.
Expert:  Rob replied 2 years ago.
Thats not good news.
You are correct, if this is a hole in the plastic outer tub, the this is really not worth repairing.
Not only is the part expensive but it is a major job to replace the part
Sorry it wasnt good news for you on this occassion