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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22589
Experience:  Highly accurate diagnostician with over 30 years experience!
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The door on my washer dryer won't open

Customer Question

The door on my washer dryer won't open
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! There are really only two reasons the door will not open. Either the door lock is broken and cannot unlock or the control is not telling it to open, usually because the water has not drained out. Has the water drained? Will it start another cycle? May I please have your model number so I am able to provide you with accurate, model specific information?