How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15969
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

Rob I. Have a 7 year old zanussi built in dishwasher model

Customer Question

Hi Rob I. Have a 7 year old zanussi built in dishwasher model zdt appears the rinse agent unit is blocked I can't pour any rinse aid into the dispenser. .any ideas?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel replied 1 year ago.
Hi, I'm Daniel and I'll be helping you today I've been repairing white goods for 20+ yrs. and currently work for a well-know manufacturer.
If the rinse aid is blocked inside then what you can try is remove the outer door panel and from there remove the dispenser unit and then you can remove the rinse cap and shake it over the sink and see if it will clear itself out from there.
If it wont then the dispenser unit will need to be replaced as you cannot access the inside of the dispenser unit as its a sealed unit so all you can do is replace it.
But try removing it and give it a good shake as this should clear what ever is blocking it in there.
If you need anymore info just get back to me.