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I have a Rowena steam generator and it seams to have a blockage…

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I have a Rowena steam...
I have a Rowena steam generator and it seams to have a blockage it stops pushing out steam I have tried to flush it out to on avail it is Model DG940 19/13A
Submitted: 3 years ago.Category: UK Appliance
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Answered in 6 days by:
7/17/2015
UK Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,066
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, my name is ***** ***** I look forward to helping you! Often times, if mineral build up is loosened, it will come off in chunks, causing blockages. If you shake the handheld unit vigorously, does it rattle?
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Customer reply replied 3 years ago
it does not rattle whe n I shake it
UK Appliance Technician: Kelly, Appliance Technician replied 3 years ago
I suspect it is full of mineral deposits that will need to be broken up and flushed through with a decalcifier or white distilled vinegar.
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