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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22549
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Rowena steam generator and it seams to have a blockage

Customer Question

I have a Rowena steam generator and it seams to have a blockage it stops pushing out steam I have tried to flush it out to on avail it is Model DG940 19/13A
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! Often times, if mineral build up is loosened, it will come off in chunks, causing blockages. If you shake the handheld unit vigorously, does it rattle?
Customer: replied 2 years ago.
it does not rattle whe n I shake it
Expert:  Kelly replied 2 years ago.
I suspect it is full of mineral deposits that will need to be broken up and flushed through with a decalcifier or white distilled vinegar.