UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Samsung fridge freezer - side by side. Rsh7 model.

Customer Question
Hi I have a Samsung...
Hi I have a Samsung fridge freezer - side by side. Rsh7 model. The freezer is working in places but not in others!!
Submitted: 3 years ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 12 hours by:
7/7/2015
UK Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,066
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The issue is likely an air flow issue, either caused by frost build up or a problem with the fan that circulates air. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

Ask Your Own UK Appliance Question
Customer reply replied 3 years ago
I can't see any frost inside but I cannot hear a fan.
UK Appliance Technician: Kelly, Appliance Technician replied 3 years ago
Thank you. The fan not working is an issue, it will likely need to be replaced. The assembly is available at the link below. CLICK HERE
Ask Your Own UK Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,066
26,066 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
Hi my Samsung side by side fridge freezer keeps dropping temp.
Hi my Samsung side by side fridge freezer keeps dropping temp. I've got freezer set at -19 but keeps dropping to -5 but then will eventually go back to -19. The fridge is doing the same thing. Have yo… read more
Kelly
Kelly
Appliance Technician
High School or GED
26,066 satisfied customers
Hi, I have a samsung side by side fridge freezer model number
Hi, I have a samsung side by side fridge freezer model number SR-S2028CVW with ice and water dispenser. 5 days ago the water dispenser stopped working. After checking we noticed the water bottle locat… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi Fred , I have this problem , but my green light is flashing
Hi Fred , I have this problem , but my green light is flashing on the bottom right as you look at the fridge freezer on the fridge side , we had a power cut and believe the fridge freezer is in safe m… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Samsung side by side fridge freezer model no.RS21.WASM.
I have a Samsung side by side fridge freezer model no.RS21.WASM. My freezer is working but my fridge does not seem to come up to the temperature it needs. The anti-front is not working and I think it … read more
Kelly
Kelly
Appliance Technician
High School or GED
26,066 satisfied customers
Hi, Samsung RS21DCNS SIDE BY SIDE fridge not cooling after
Hi, Samsung RS21DCNS SIDE BY SIDE fridge not cooling after restart, freezer working fine. Fridge was ok before restart… read more
Kelly
Kelly
Appliance Technician
High School or GED
26,066 satisfied customers
I have a Samsung American Style Fridge Freezer model RS20CCMS.
I have a Samsung American Style Fridge Freezer model RS20CCMS. Its about 7 years old. On 3 seperate occassions in the last 2 months the temperature has risen suddenly on both the freezer and fridge. S… read more
Kelly
Kelly
Appliance Technician
High School or GED
26,066 satisfied customers
I have a Samsung fridge/freezer Model No RS21DCNS. It iced
I have a Samsung fridge/freezer Model No RS21DCNS. It iced up so I de-iced but now it is icing up again at the bottom part of the fridge where the temprature in the bottom drawers is 4 degrees and the… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi There. Please can you help. We have a side by side fridge
Hi There. Please can you help. We have a side by side fridge freezer. Yesterday, the fridge was making a vibrating sound which stopped briefly when the fridge door was opened and started again once do… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Hi, Got an amercian style fridge freezer, the fridge is only
Hi, Got an amercian style fridge freezer, the fridge is only chilled at the bottom. I had to defrost it the other tuesday as it stopped chilling the top. is it mendable and worth mending… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have an american style fridge freezer, but the fridge is
I have an american style fridge freezer, but the fridge is not getting cooler than 12 degrees. Freezer is working fine… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi, our American style fridge/freezer is not working properly
Hi, our American style fridge/freezer is not working properly: the fridge shows +10 degrees on the electronic display and shows that temperature on the inside shelves but the two draws at the bottom f… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a samsung side by side fridge freezer. Dont think the
I have a samsung side by side fridge freezer. Don't think the model is of vital importance. The problem is that the water dispencer has stopped working. The ice cube tray still fills so there is water… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have side by side fridge freezer model no RS21DABB my fridge
I have side by side fridge freezer model no RS21DABB my fridge is not working the fridge tempeture panel is going up and down ice on the bottom of the fridge and none around the fan complety cleaned i… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Samsung side by side fridge freezer model RSH1 DBBP
I have a Samsung side by side fridge freezer model RSH1 DBBP and the fridge wont go any lower than 12 degrees - the freezer is working fine. I have just changed the water filter but cant see how this … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
My Samsung side by side Fridge freezer is not working. It shows
My Samsung side by side Fridge freezer is not working. It shows 4 degs for the freezer and 16degs for the fridge and it wont respond to going lower. Its 15 months old… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Hi, I have a Samsung DA29 00003B side by side fridge freezer,
Hi, I have a Samsung DA29 00003B side by side fridge freezer, and all of a sudden the display panel has started flashing a "I" sign, the freezer seems to work but not sure on the fridge, all the light… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
our samsung fridge/freezer temp gauge started flashing last
our samsung fridge/freezer temp gauge started flashing last night on the freezer side. Also, there was no suction on the freezer door. we cleaned the seals, moved the fridge a little, turned it off an… read more
Drcool
Drcool
Home Appliance Technician
Bachelor's Degree
469 satisfied customers
I have a silver side by side fridge/freezer bought in 2004.
I have a silver side by side fridge/freezer bought in 2004. The fridge has started to be very noisy. The sound is like a fan blade touching something. The noise is intermittent but getting more freque… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x