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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21967
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Samsung fridge freezer - side by side. Rsh7 model.

Customer Question

Hi I have a Samsung fridge freezer - side by side. Rsh7 model. The freezer is working in places but not in others!!
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The issue is likely an air flow issue, either caused by frost build up or a problem with the fan that circulates air. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

Customer: replied 2 years ago.
I can't see any frost inside but I cannot hear a fan.
Expert:  Kelly replied 2 years ago.
Thank you. The fan not working is an issue, it will likely need to be replaced. The assembly is available at the link below. CLICK HERE