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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22300
Experience:  Highly accurate diagnostician with over 30 years experience!
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My hotpoint Aquarius mft740 won't draw or spin. Sitting full

Customer Question

My hotpoint Aquarius mft740 won't draw or spin. Sitting full of water. Removed filter but only small amount of water came out. Lowered drain hose but nothing came out. Suggestions?
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! If nothing is coming out with a gravity drain (hose lowered), the tub outlet is probably plugged with a sock or other small article of clothing. You will need to access the internals of the machine to get to that outlet. It will not be easy, especially if it is full of water. You may consider having it professionally repaired unless you are very mechanically inclined.