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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Looking to open Bosch Logixx washing machine door

Customer Question

Looking for ways to open Bosch Logixx washing machine door that won't open. Have tried ALL the methods I've found on youtube etc (and of course the manual).
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Do you have the model number?
Is there water still in the drum?
Are you able to pull the machine out from under the worktop?
Customer: replied 2 years ago.
Hi. Thanks. I'm able to pull the machine out. But just. It stands on two floor planks. There is no water because it will spin happily and go through wash cycles. It just wont open. The door handle is suspiciously loose but not worse than usual. Its a logixx8. E number WAS32362SN/08 FD 9009 200126
Expert:  Rob replied 2 years ago.
It sounds like the handle has broken.
Disconnect from the mains
Remove the lid and lean the machine back at 45 degrees
Look inside towards the door lock
You’ll see the latch sticking through the lock
Slide this across and the door will open
If the handle is broken, take photographs before you dismantle it to replace it, they are notoriously difficult to re assemble without a picture
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
After rating, let me know if you need a link to the spare part