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Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Dishwasher flooded, will not proceed with any program

Customer Question

Dishwasher flooded, will not proceed with any program
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Hello, I'm so sorry for the extended wait time. Do you still need help with this?
If so, I will try to locate some information on this for you.
Do you have the make and model?
Thanks Rob
Customer: replied 2 years ago.
Hello Rob, it's a BEKO, type No. DWD5410W. Thanks Sam.
Expert:  Rob replied 2 years ago.
Hi Sam
Thanks
When you try to start a new cycle, does anything happen?
o you hear a pump constantly running?
If so, does it stop when you open the door?
Thanks
Rob
Customer: replied 2 years ago.
No, all is quiet, lights are on 'tho.
Customer: replied 2 years ago.
Going out for a couple of hours, be back 1-30 Sam.
Expert:  Rob replied 2 years ago.
Hi
OK
so you need to turn off the power and remove the lower kick panel
Look in there, is it wet?
Rob
Customer: replied 2 years ago.
No, nothing to see Sam
Expert:  Rob replied 2 years ago.
Hi
OK
So tell me what happened when it flooded
When you start any new cycle now, is there no noise at all?
Rob
Customer: replied 2 years ago.
There is a faint click, then complete silence, after it flooded I emptied the machine, checked the filter, all was clear. Sam.
Expert:  Rob replied 2 years ago.
Hi Sam
Sorry, this isnt making much sense a ta a distnace!
I think you will need to get a hands on diagnosis for this
Rob
Customer: replied 2 years ago.
Ok, I fully understand, thanks for trying.Sam.
Expert:  Rob replied 2 years ago.
Your welcome, sorry