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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22300
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have Beko CDA556FW fridge. Freezer and fan working but

Customer Question

Hi I have Beko CDA556FW fridge. Freezer and fan working but fridge not cold. Turned off for few hours and on again. still fridge not cold. Anything I can do?
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! If the freezer is still cold and the fan is running in the freezer, the issue is likely a defrost issue. Can you see any frost on the back wall inside the freezer? If it is frosted, turn the unit off and leave the doors open for 24-36 hours and it should thaw completely. Let me know what you find.