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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22585
Experience:  Highly accurate diagnostician with over 30 years experience!
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The 2 left hand rings of my Neff induction hob don't work.

Customer Question

The 2 left hand rings of my Neff induction hob don't work. There was a mild blue flash under the back ring & the consumer unit tripped. Neff customer services have a high callout charge. Was wondering what it might be. The E Nr is T4842NO/01 & the FD is8002 000568. NEIT3410. Any advice?
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! I suspect the filter board may have been damaged but you will need to disassemble and inspect the damage inside. The service manual for that unit is available below.