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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21923
Experience:  Highly accurate diagnostician with over 30 years experience!
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Daniel problem with whirlpool fridge freezer

Customer Question

Hi Daniel problem with whirlpool fridge freezer arc5570/cb391w. firstly how much is this going to cost me? Why have I paid £11.00and not £3 Deposit when I have not received an answer .I have cleaned out drain but will not know if this will work until you tell me

Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! If you are having a sheet of ice build on the freezer floor, the clearing of the drain should work to resolve that. If you are having cooling issues, the problem is most often times an air flow issue. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?