How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15967
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

I followed instructions Zanussi zwf16070w1

Customer Question

hi I followed instructions for resetting Zanussi zwf16070w1 and now have two red flashes followed by 3 green ones what does this mean
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Daniel replied 2 years ago.
Hi, I'm Daniel and I'll be helping you today I've been repairing white goods for 20+ yrs. and currently work for a well-know manufacturer.
What issue are you having with the washer for you to try resetting it?
Customer: replied 2 years ago.
It stopped mid cycle and wouldn't do anything.
Expert:  Daniel replied 2 years ago.
Ok if its stopped mid cycle and the error code you have got is a draining issue.
What you need to do is remove the filter in the bottom right corner of the washer and from there look inside the chamber were the filter goes and at the back is the pump impeller X shape. Check theres nothing stuck in there jamming it up.
Once that's all clear refit the filter and retry the washer and see how it goes.
As for resetting a washing machine there isn't a reset. As if it stops its because of a fault in there. So you need to find the cause of the problem.
So try the above and see what you find and let me know.