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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21951
Experience:  Highly accurate diagnostician with over 30 years experience!
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Got a Neff Oven which has failed - has power but no controls

Customer Question

Got a Neff Oven which has failed - has power but no controls illuminated and there is a continual whirring sound - had to switch it off at the mains to stop it
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! I suspect the whirring sound may be the cooling fan. I suspect there may be a faulty thermostat that has opened to keep power from the control and closed to actuate the fan. Is the oven a self cleaning model? May I please have your model number so I am able to provide you with accurate, model specific information?