How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22585
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Beco f/f got it repaired last Monday the thermostat. Lost the

Customer Question

Beco f/f got it repaired last Monday the thermostat. Lost the invoice so I couldn't get back just found it. It's still icing up at back ? Paid £70 repair charge help please .
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Kelly replied 2 years ago.
Hi, my name is ***** ***** I look forward to helping you! If the defrost thermostat has been replaced, the issue likely lies with the heater or the defrost controller. The heater is the most common to fail, so I would suspect that before the controller. May I please have your model number so I am able to provide you with accurate, model specific information?