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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have just got back from a 2 wok holiday and everything

Customer Question

hi i have just got back from a 2 wok holiday and everything in my freezer is nearly defrosted. the fridge side still works but is smells weird
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Randy 43 replied 2 years ago.
so you do not see any frost build up any where on the freezer panel? humming noise is it a click and hum every few minutes?
Customer: replied 2 years ago.

I have now taken the lower panel back off in the freezer and there is no ice build up around the elements . just a humming noise permanently

Customer: replied 2 years ago.

i have also taken the back panel off the back of the fridge freezer along the floor ...the fan blowing onto the cooling elements behind the freezer is running

Customer: replied 2 years ago.

it has now stopped humming and the fan at the back of the fridge has stopped running now for 10 minutes

Customer: replied 2 years ago.

hi i would like a refund as I'm going to buy a new one


Customer: replied 2 years ago.


Can i have a refund as I have not got an answer still, and have now purchased a new freezer