How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15970
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

Why does my machine fill with water when empty

Customer Question

Why does my machine fill with water when empty
Submitted: 2 years ago.
Category: UK Appliance
Expert:  Daniel replied 2 years ago.
Hi, I'm Daniel and I'll be helping you today I've been repairing white goods for 20+ yrs. and currently work for a well-know manufacturer.
Is this a washer or a dishwasher?
Also is it clean water or dirty water?
Customer: replied 2 years ago.
Washing machineI believe the water to be used water from within the drum (possibly classed as dirty water)
Expert:  Daniel replied 2 years ago.
Ok if its dirty water then its usually backs up from the sink unit.
Does the drain hose go to the pipe work under the sink?
If so look under there at the drain hose and were it pushes onto the spigot you need to make a loop out of the hose so it goes up wards and then back down. As this stops the water backing in when you use the sink.
As if its not looping up and is going straight down then when you use the sink water backs into the washer and causes this fault.
So check that and see what you find.
As for this issue it will only be a faulty water valve of the drain hose location under the sink. But if it was the water valve it will be clean water rather then dirty water.
So check under the sink and see what you find and let me know.