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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Neff Microwave, Model H5470N0GB/02, production date

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I have a Neff Microwave, Model H5470N0GB/02, production date FD 8307. The clock and interior light still come on, but there is no response to the On button.
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This may be a faulty control board.

Is the clock running correctly?
Do you hear a humming noise when you press the on button?

Can you also tell me when you purchased this?

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