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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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We furnished our new kitchen in the autumn of 2010 with Bosch

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We furnished our new kitchen in the autumn of 2010 with Bosch appliances believing them to be good quality products. On the weekend before Christmas our dishwasher stopped functioning and a local engineer advised us that it was not economically repairable, so due to the proximity of Christmas and the great need for a dishwasher we replaced it quickly.
Now, the condensor tumble dryer, purchased in 2010 has also failed - the drum has begun to disintegrate around the edges producing sharp metal pieces and damaging clothing. I am astounded that two of the Bosch items purchased just over 2 years ago should have let me down so badly. Can you advise the cost of a new drum and belt for a WTE843SOGB? what should this cost in fitting charges or should we bin this item and replace - but it is unlikely to be another Bosch appliance.
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Im sorry you have had such a bad experience with these.
Bosch is generally a good brand and should last for many years.

If this needs a complete drum, it will be very expensive. however there may be a cheaper of an all inclusive repair as this would include all parts needed for the repair.

Can you just recheck that model number though, a it doesn't show up as being correct
Rob and other UK Appliance Specialists are ready to help you
Customer: replied 4 years ago.

Hi Rob, thanks for getting back to me. However, as we needed to move on due to a dislike of crispy towels! i went on the internet looking for suppliers of graded appliances and found there was one within 2 miles. I have purchased and collected a brand new machine (not a Bosch - never again) within an hour at a cost of only £199 with a warranty. So, if you want a broken bosch dryer let me know!!! cheers

Hi Angee

Thanks for letting me know

All the best