How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 12156
Experience:  EPA Certified HVAC
Type Your UK Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Our Bosch dishwasher has suddenly stopped pumping in water.

This answer was rated:

Our Bosch dishwasher has suddenly stopped pumping in water. There is a sound of some action but nothing happens in the cycle apart from the tablet being ejected. What do we do next?
can you get us the model number so we can better assist you ? open the door and look on the side of the door (right side) near the top for a tag.
Customer: replied 4 years ago.
Is this the correct number?
okay , can you try a test for me ? get a pan or bowl and pour about 2 gallons of hot water into the machine by hand, start the machine and see if it completes a cycle. can you do that ?
Customer: replied 4 years ago.
Have put in the hot water. Cycle started at 22:26. Sounds a little better but will take a long time to complete. Do I let you know tonight when it has done so or tomorrow morning? If tomorrow how do I contact you?
whenever you get a chance and the cycle finishes let me know. just come back and tell me what it does.
Customer: replied 4 years ago.
Thankyou. Will be in contact tomorrow morning.
okay talk then, thanks Bryan
Customer: replied 4 years ago.
No success. Hot water pumped out. Cycle started but stopped half way through. The dial stayed at 8 o'clock position. When turned to vertical did not stop humming.
What next please?
Customer: replied 4 years ago.
Hi Bryan,
This morning the cycle had not finished. The dial stopped at the 8 o'clock position. It had pumped the water out, tablet ejected but nothing else had progressed. I moved the dial to vertical but it remained humming.
What next?

okay this means the water inlet valve on the machine is bad. It's what puts the water in. the valve is humming but not opening. Water Inlet Valve 425458 Main Product Viewyou will need to order and replace it.I cant find the part number for your valve so you need to call a supply house and order it, its located in the front of the machine behind the access panel under the door (left side) hope this helps, thanks , Bryan

Bryan and other UK Appliance Specialists are ready to help you