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Drcool
Drcool, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 2086
Experience:  i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.
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food defrosting although can hear motor running. Thermostat

This answer was rated:

food defrosting although can hear motor running. Thermostat light flashing red have pressed snowflake button. Serial number XXXXXXXXXX Sorry cannot find manual.

Drcool :

Hello, Can we have the model number please? The serial number that you gave was crossed out. You can put a dot after the third digit and it may pass through.

Drcool :

Can you describe your unit further please? Is this a two doors up and down model or a side by side? Is the motor you are hearing would be the compressor( Black steel ball ) at the back or a fan motor inside the freezer area?

Customer:

sorry do not any further help. Thanks for your time. Need new fridge freezer. Best wishes for the new year

Drcool :

Oh. Ok. No problem. Would you want a refund fro your deposit?

Customer:

no its ok

Drcool :

ok. Would you pay me for my time then?

Drcool and other UK Appliance Specialists are ready to help you