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Answered in 4 minutes by:
12/1/2012
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16,409
Experience: Whitegoods engineer working for a multibranded national company in the UK.
VerifiedHiya,
Can you post the make and model number of the appliance please?
Once I know this, I'll see if I'm able to assist.
.
thanks
Hiya,
OK, thanks for that.
The most common cause of the problem is the carbon brushes on the motor have worn out.
It can be broken wiring or a faulty control board but the brushes are most common.
.
Unplug the appliance.
Take the rear panel off.
Check the wiring to the motor first, if ok, unplug the motor.
Take the motor out.
You'll see the carbon brush holders either side of the motor.
Take them off.
If the carbons are worn right down, you'll need to obtain and fit new carbon brushes.
Once fitted, reassemble and try the machine again.
.
If it's the only fault, the machine will be running again.
.
Check it out, see how it goes and get back to me.
.
Hope this helps
Thanks
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16,409
Experience: Whitegoods engineer working for a multibranded national company in the UK.
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