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Drcool, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 2086
Experience:  i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.
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NEFF built in freezer-under worktop.G4344X6GB/04 FD8807001132. Power

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NEFF built in freezer-under worktop.G4344X6GB/04 FD8807001132.
Power is going to the unit (we can hear the refrigerator unit working) and red warning light is ON but unit fails to freeze food-the temp selector has been tried everywhere from 0 to MAX, but no joy.

Drcool : Hello, if you can determine if the compressor at the back of the unit is running, vibrating, then I can say you have a refrigerant loss. You could have a leak and refrigerant leaked out and now, even though the compressor is running, still it will to cool the inside of the freezer.
Drcool : But if the compressor is not running, vibrating, then it would be another story. You could have an electrical issue or the compressor itself is bad. If this is the case, then the compressor should be replaced.
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