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Answered in 4 hours by:
7/28/2012
Drcool, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 4,610
Experience: i am an expert in the Home Appliance category in the US. been in the field for more than 30 years.
VerifiedDrcool :
Hello, Would you see air vents in your fridge area? Is this a top freezer, down freezer, or side by side?
Customer: Hi Dr Cool, this is a fridge freezer with the fridge compartment on top & the freezer compartment at the bottom.
Customer: I do not know how the freezer section is meant to cool the fridge, but I understand hat is how it should work
Customer: The freezer section works, can you help?
Drcool :
Hello, Thank you for those info. Yes, in some models, the fridge gets its coldness from the freezer , but in some models that I have encountered, the freezer is frost less but the fridge is frost type that is why I asked you if you see air vents in your fridge area. Meaning, the cold air only circulates in the freezer area and the fridge is being cool down by frost on the back wall of the fridge.
Drcool :
If this is your case and the fridge no longer has frost on its inside back wall, then I am afraid you have a refrigerant issue. Meaning you lack gas that is why the fridge inside back wall is no longer frosting . You will need an engineer to do the job since it concerns handling refrigerants.
Drcool :
BUT if you see air vents inside the fridge back wall, then the fridge is frost less as well, then it is getting its coldness from the freezer and you should see the damper at the bottom of the fridge since that is their dividing wall. You should remove the distribution assembly of the air at the back of the fridge ( inside the fridge) and you should see the damper at the very bottom or you can trace the distributor where the air is coming from and locate what controls the air from getting to the fridge.
Drcool :
In some cases, a block of ice is blocking the air cavity that would connect the freezer to the fridge.
Customer:
Thanks Dr Cool - after switching it back on last night it seems that the fridge section is cooler again, although not quite as cold as it should be. From your helpful advice it sounds like a refigerant issue as unfortunately I do not see any vents inside the fridge. Thanks for your advice.
Drcool, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 4,610
Experience: i am an expert in the Home Appliance category in the US. been in the field for more than 30 years.
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