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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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My Hotpoint BWM 129 washing machine soap-dispenser door has

Resolved Question:

My Hotpoint BWM 129 washing machine soap-dispenser door has broken and no longer pulls the dispenser out when opened. I have purchased a new control panel (part C00116784 ) , as advised by Hotpoint, which comes complete with new soap-dispenser door.
Unfortunately I am at a complete loss as to how to remove the old control panel. I have removed the two obvious screws located behind the soap-dispenser door but cannot seem to remove the old panel. The washing machine is an integrated model in that it is fitted into a fitted kitchen and appears impossible to remove from its current position.

Please help.
Many thanks in anticipation.
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Techdesk replied 5 years ago.


I'm afraid to change the facia you do need to take the appliance out of it's integrated position so you can remove the top.


1. Remove the top cover 2 Open the dispenser drawer fully. Gently lift slightly and pull to remove the drawer.

Remove the 3 screws securing the control panel to the dispenser housing.

3. Release 2 screws, 1 each end on the top corner of the control panel.

4. Release 2 clips holding the control panel to the cabinet, gently ease the control panel upwards to dis-engage the lugs from the front panel.

5. Disconnect the wiring and lift clear.

Sorry, the machine does come out.

The method of removal will depend on how it was installed by your kitchen fitter.

Would it be possible to fit the new drawer front on it's own?

(not always possible due to changes in the parts)

Check it out, see how it goes and get back to me if you need more help.

Hope this helps

Let me know how it goes


Techdesk and other UK Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thanks for the quick response.

I will have to attempt moving the m/c out, to even try the draw front quick fix.

Unfortunately as I am now in my 70's I will have to wait until my son comes to visit at a weekend as it is far too heavy for me to move it.

I will keep you informed of any progress.

Sorry you have wait for my acceptance. I hope he visits soon!

Expert:  Techdesk replied 5 years ago.


No problem.


Just post when you can.