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JCCARVER, Appliance Man
Category: UK Appliance
Satisfied Customers: 608
Experience:  10 years experience
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We have a Samsung washer/dryer WD8704RJA; machine put on dryer

Resolved Question:

We have a Samsung washer/dryer WD8704RJA; machine put on dryer cycle; after approx 8 mins it stops and comes up with HE2. A solution? I have switched off power, srarted it again then 8 mins later the code is back !!
Submitted: 5 years ago.
Category: UK Appliance
Expert:  JCCARVER replied 5 years ago.

HE2 error code is a no heat on dry problem.

What you need to do is with a multimeter check the dryer element and see if faulty. If thats fine then check the thermostats on there and see if any are faulty. If so then they will need to be either reset if they have a reset button on it or replaced.

Once you have done that retry the dryer and see how it goes from there.

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