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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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Hi, I have a HotPoint Ultima WF860 super silent which does

Resolved Question:

Hi, I have a HotPoint Ultima WF860 'super silent' which does not spin anymore? but no error codes shown on the Lcd. This model I bought 5 years ago has a Brushless Motor.
Lcd panel and buttons seem to function ok,
The Plumbing works great,
Connectors are clean and intact,
Heating element has been de-scaled although that has seem to have stop working too.
My Question is, If the Heating element is dead does that prevent power going to the motor?
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Techdesk replied 5 years ago.


Have you checked the main control board at the bottom rear ?


Check the wiring to it and check the pcb for any obvious damage.


Let me know what you find.



Customer: replied 5 years ago.

Thanks for your swift reply,

I've managed to fix the problem now, I opened the terminal block connected to the motor and found the wire just hanging from it's pvc coat which was easily overlooked as it felt intact.

same problem happened a few years ago with the other cables in the block, if this happens again I will definitely resort to soldering!

Thank goodness it was not the pcb!

What do I owe you?
Expert:  Techdesk replied 5 years ago.


Glad you found the problem straight away.


Normally it's the other end that breaks, the end at the board.


Not to worry, the machine is working again which is the important thing.


Good luck with the appliance.


Hope this helped


Techdesk and 2 other UK Appliance Specialists are ready to help you