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how do I clear the blocked drain tube in the freezer section…

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how do I clear the...

how do I clear the blocked drain tube in the freezer section of my AEG N91841-5i fridge freezer

Submitted: 11 years ago.Category: UK Appliance

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12/31/2011

UK Appliance Technician: Rob, Home Appliance Technician replied 11 years ago

Rob, Home Appliance Technician

Category: UK Appliance

Satisfied Customers: 3,409

Experience: 20 yrs. experience with a major worldwide manufacturer.

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Hi, welcome to Just Answer. My name is XXXXX XXXXX I will be helping you with your problem today. If anything isn't clear, please just ask me.

Do you mean the drain tube in the fridge?
What are the symptoms you get? Is there water on the floor?

Thanks
Rob

Customer reply replied 11 years ago

Thanks for your response.

No; it is the drain tube in the freezer, below. There is much build up of ice caused ( I think) by the water created by the auto defrost action not being able to drain away. This runs down the left hand side of the freezer.

UK Appliance Technician: Rob, Home Appliance Technician replied 11 years ago

Hi
are you sure that this isnt water leaking into the freezer from the fridge above, or that the door is not closing properly on the freezer?

Thanks
Rob

Customer reply replied 11 years ago

Hi

There is no water leaking from the fridge that I can see.

The freezer door seal seems OK - I have checked this previously.

You can see where the water starts to leak from and freeze: it is near the top on the freezer where ( I am told) the drain tube is.

Regards

Derek

UK Appliance Technician: Rob, Home Appliance Technician replied 11 years ago

Hi Derek

Can you tell me what the product number is.
It should be on the data plate inside the fridge

Thanks
Rob

Customer reply replied 11 years ago

It is and AEG N91842-5i model, of the type B256966, with a serial no of 75000176

Regards

Derek

UK Appliance Technician: Rob, Home Appliance Technician replied 11 years ago

Derek

Sorry, I cant find any info on this.
Ill opt out.
If anyone else knows anything they will pick up your question

Thanks
Rob

Customer reply replied 11 years ago

Thanks for trying but before you go could you please run a check again on the model; I mistyped one no and it also has the name of SANTO.

I should read AEG SANTO N91841 -(not 91842)

Apologies
Derek

UK Appliance Technician: Rob, Home Appliance Technician replied 11 years ago

Hi
Sorry same goes for that number too

Wish you luck with it

Rob

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