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Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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I am trying to purchase Control Panel Board (i.e. fast freezer,

Customer Question

I am trying to purchase Control Panel Board (i.e. fast freezer, etc.) for a Whirpool 20RUD3JJ, SerialNo. 858644115020.
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Randy replied 5 years ago.

Hello, my name is XXXXX XXXXX I am here to assist you. That is a weird model number so may I ask you is this a refrigerator?

Customer: replied 5 years ago.


It is a Fridge/freezer (Whirpool)


Serial No, 85 86 441 15 020

Expert:  Mike replied 5 years ago.
Hi my name isXXXXX will be assisting you with this problem.Please allow me some time to do research and type a response to each of your posts.

Can you look inside the fridge for the sticker with the correct model number please, the one supplied is not coming up on my system
Customer: replied 5 years ago.
The one supplied is correct.
Expert:  Mike replied 5 years ago.
Ok i see the problem, you are in the uk, you might want to have this question closed and reposted to UK appliance.

Expert:  Techdesk replied 5 years ago.


You've asked about the control board, I think it's the one on the front of the machine that you are talking about.

There are 2 control boards on your appliance so I've given links to both.


The main control board is at the bottom rear and the user control board is in the facia panel.


Click here for the main control board.


Click here for the user control board


You haven't said what the problem with the appliance is but given the cost of the parts, it may be worth getting a quote for repair from


Their price includes parts and labour.


The 85 number you posted is recognised at Whirlpool as Model 20RU-D3JJ20RU-D3JJ


Hope this helps

Let me know how it goes