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Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16066
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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beko washing machine wont spin

Customer Question

beko washing machine wont spin
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Daniel replied 5 years ago.


Can you post the model number please.

Also will the drum turn at all during the cycle?

Is it draining the water out ok?


Customer: replied 5 years ago.
model numnber beko AA class 1200 rpm, still goes aro9und, won t drain I don t think and I can t get it back to the start of a cyle its just stuck on "spin/end" - if \I turn the machine off and then on a gain it starts , goes round for a bit then stops and won t spin
Customer: replied 5 years ago.
Beko AA class 1200 rpm

drum goes around, won t spin - if turn off and on again goes round but just won t spin. Can t seem to re set back to the beginning
Expert:  Daniel replied 5 years ago.


Ok the model number is usually printed on the front control panel and starts with a W.

And is the washer still full of water?


Customer: replied 5 years ago.
sorry! model number WM5120S - yes its got water in!
Expert:  Daniel replied 5 years ago.


Ok if you take the bottom plastic cover on the front at the bottom off from there you will see the filter on the right hand side.

Put a shallow tray under there if you can and slacken it off.

Once the water is out of there then fully remove the filter and clear it out. Then look at the back were the filter goes and you will see the pump impeller X shape.

Make sure theres nothing jammed up in there stopping it from turning.

Once its all clear you need to refit the filter then press and hold the start button in for several seconds and this will reset the control board.

Then retry the washer and see how it goes from there.