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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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I have a Hotpoint aquarius washer dryer WDL540. It does not

Resolved Question:

I have a Hotpoint aquarius washer dryer WDL540. It does not drain out water, does not spin and makes a huming sound.
Any advise.
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Techdesk replied 5 years ago.


Several versions of your appliance.

Take off the plastic cover below the front panel.

Is there a screw cap there?



Customer: replied 5 years ago.
there is a red cap on the right side behind the plastic cover
Expert:  Techdesk replied 5 years ago.


Thanks for that.


As it hasn't drained this would suggest a blockage somewhere.


First, check the drain hose where it connects to the house drains.

If it's onto a connection, take the hose off and check the hose and the connection for a blockage.


If ok, you'll need to manually remove the water from the machine.

Take the plastic cover below the front panel off.

Put a shallow dish in front of the filter/pump cover.

Slacken the cap a little to drain the water.

Tighten the cap to stop the water when you need to empty the container.


Once the machine is empty of water, take the cap off.

Clean out any debris in there.

Look into the pump housing and you'll see the pump impellor.

Ensure this can turn and isn't jammed by a small piece of debris.


Remove any laundry.

Put the machine on spin only.

Look into the open pump housing to see if the pump impellor is spinning.


If all ok, refit the cap and try the machine again.


Hope this helps

Let me know how it goes or if you need more help


Techdesk and 3 other UK Appliance Specialists are ready to help you