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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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how do I resolve the fault f18 on wt960 hotpoint ultima washing

This answer was rated:

how do I resolve the fault f18 on wt960 hotpoint ultima washing machine ?


It's not good news I'm afraid.


The service manual states for F18 " Communication error (3 phase motor): replace power board"


Unplug the appliance.

Wait 15 minutes.

Plug it back in and see if the control board resets.


If not, you're looking at having the main board replaced and programmed to the appliance.


Check it out, see what you find and let me know.


Hope this helps.

Let me know how it goes


Techdesk and other UK Appliance Specialists are ready to help you
Customer: replied 5 years ago.
You don't live near Blackpool and mend washers do you ?


Sorry, nowhere near, but yes I repair washers.


If unplugging doesn't sort it out your best bet is to give Hotpoint a call.

They have a range of fixed price repair schemes that include parts and labour.


Get the latest prices and plans from them.