How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
13782322
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

I have a wte84102 sensor condenser tumble dryer. It keeps stopping

Customer Question

I have a wte84102 sensor condenser tumble dryer. It keeps stopping and the container light is flashing but its not full. Can you help please?
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.

Hiya,

Ok, thanks for that.

The normal cause is the float in the pump reservoir is jammed, activating the float switch to indicate the bottle is full.

 

Unplug the appliance.

Take the top and left side panel off.

 

Follow the hoses from the top down to the pump.

Take the pump out.

Clean out any debris jamming it.

Clean out the pump reservoir.

Take out the condenser, clean it out thoroughly.

Clean out the ducting behind the condenser.

Ensure the float switch at the pump reservoir hasn't stuck.

 

Reassemble the appliance and try it again.

You should hear the drain pump run when you first start it.

 

If it's not running the pump then the pump may be faulty

 

Hope this helps

Let me know how it goes or if you need more help

Thanks

Customer: replied 6 years ago.
How do you take the panels off? they seem fairly fixed
Expert:  Techdesk replied 6 years ago.

Hiya,

You take the top off.

Then take the screws holding the side panel on out.

Then slide the panel rearward and off.

 

Thanks

Customer: replied 6 years ago.
The top doesnt lift off and there are no screws on the side panel. I think that you must be talking about a different model. I think that I will have to call an engineer or buy a new machine but thanks for trying.
Expert:  Techdesk replied 6 years ago.

Hiya,

I'm not talking about a different model.

Watch the engneer when he comes.

The top comes off.

The side panel comes off.

 

Thanks