How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16383
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

Hi, we have an Indesit WIL143S washing machine. The problem

Resolved Question:

Hi, we have an Indesit WIL143S washing machine. The problem is that the drum will not rotate. It tries to approx 4 times then faults. I've checked and it is not siezed and moves freely by hand. Also, if i select a spin cycle, its rotates fast at the start of the spin cycle but when it tries to rotate slow, i have the same problem. When i rotate the motor by hand, there is a clicking noise comes from the brushes, although on inspection, these appear ok. Other than that, im stumped. Can you offer any advice?
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Daniel replied 6 years ago.


Did it make the clicking noise before the brushes were checked?

Is it quite a loud clicking noise from them?


Customer: replied 6 years ago.
Hi, I hadn't noticed a noise coming from the motor but when I removed it
and turned it by hand, the noise was apparent. It is not a loud clicking noise
and goes off when the brushes are removed. The brushes aren't damaged
and have plenty length in them. Ive tested continuity and it is ok. Also, the motor
windings test ok
Expert:  Daniel replied 6 years ago.


Ok as when its clicking its usually either damaged brushes or the segments on the motor lift up and can cause it to click. This in turn will stop the motor from working correctly.

But if the motor checks out and the wiring is correct then im afraid this just leaves the control board at the back.


Daniel and 2 other UK Appliance Specialists are ready to help you