How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16543
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

we have a a beko dwd5411 and it is not emptying properly and

Resolved Question:

we have a a beko dwd5411 and it is not emptying properly and makes a grinding noise when it tries to empty
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Daniel replied 6 years ago.



Ok if it wont drain out but there is a grinding noise then it sounds like a blocked pump.


To fix this you need to scoop out all the water in there.


Then take off the plastic trim on the front at the bottom.


From there you will see the pump infront of you. This is a twist fit pump so to remove this you need to push the tab in at the top which you will see then you can twist it off.


Once off clear out any debris which is in there jamming it up.


Once its clear refit the pump and retry the machine and see how it goes from there.



Customer: replied 6 years ago.
Thanks for your help
Expert:  Daniel replied 6 years ago.



No worries if you need anymore info just get back to me.



Daniel and other UK Appliance Specialists are ready to help you