How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

BEKO OVEN COOKER DC543 - 16 months old. one of the four rings

Resolved Question:

BEKO OVEN COOKER DC543 - 16 months old.
one of the four rings and the oven itself will not work at all.
All the rest are fine -3 rings and the grill.

What might be the problem?


Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.


How are your diy skills?

Do you have, and can you use, a multimeter?



Customer: replied 6 years ago.
I have a friend who is handy and probably has a multimetre.
Customer: replied 6 years ago.
It is 8:25 am here in Dublin and I have been up all night so I must get some sleep. I shall return in 10 hours. Hope that's ok.
Expert:  Techdesk replied 6 years ago.


No problem.


In your machine are thermal cut outs (may be thermal fuses depending on the build date of the machine).


Click here for the cutout and fuse.


Isolate the power to the appliance.

Disconnect it from the electrical supply.


Take the rear panel off.

Locate the thermal fuse or cutout.


Test the fuse or cutout to see if it's open circuit.

If it is, you need to replace it.


Once replaced, the appliance should work again.


Hope this helps

Let me know how it goes or if you need more help


Techdesk and other UK Appliance Specialists are ready to help you