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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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Zanussi Washing Machine ZWG 1120M. An Error Code E62 has appeared

Resolved Question:

Zanussi Washing Machine ZWG 1120M.
An Error Code E62 has appeared on our washing machine. The last wash did not appear to complete as the clothes were still wet and there was water lying in the drum. We switched the appliance off at the mains and then turned it on again but the error code reappeared. Please advise. Thanks
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.


E62 indicates a fault on the motor circuit of the appliance.


The service manual suggests that the cause is a triac failure on the main control board.

I would suggest unplugging the appliance, taking the rear cover off and checking the wiring to the motor.

Give the wires a good tug and ensure the plug in the motor is fully inserted.


If this is all ok, I'm sorry, but, unless your machine is still under warranty you are most likely looking at having to replace the main control board and possibly the motor too.


This appears to be a relatively new model.

If it's over the year old, I'd be tempted to check with Consumer direct or the Citizens advice to see what my rights are under the Sale of Goods Act.

I can't advise on this though, you would need to take their advise.


Sorry it's not good news.

Let me know how it goes


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