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Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16566
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Hoover Optima OPH714D - Error code 3 keeps appearing. We have

Customer Question

Hoover Optima OPH714D - Error code 3 keeps appearing. We have cleaned filter. What else is there to check?
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Daniel replied 6 years ago.

Hi

 

Error 3 is a draining problem here.

 

What you need to check is the drian hose and were it drains out to. If it goes under a sink take off the spigot and make sure this is clear.

 

If so then take out the pump again and there you will see the pump impeller X shape. Make sure theres nothing jammed up in there. It should ping round in stages. If its stiff to turn then the pump will need to be replaced.

 

Also you can check the black sump hose off going from the tub to the pump. As sometimes coins can get stuck in there as the hole is thin so coins dont always pass through.

 

Then once all thats clear retry the washer and see how it goes from there.

 

If you need anymore info just get back to me.

 

Regards