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Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15994
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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i have a zanussi jetsystem 1200 and i am getting error code

Customer Question

i have a zanussi jetsystem 1200 and i am getting error code e40
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Daniel replied 6 years ago.



Does the error code come up stright away?

When you try and start the washer is the door clicking?


Also can you post the model number please.



Customer: replied 6 years ago.
yes and the door keeps clicking all the time. i am not sure of the model number is XXXXX on the machine?
Expert:  Daniel replied 6 years ago.



Sorry for the delay.


The chances are this is going to be a faulty door lock. You cab replace the door lock and see how it goes from there.


To get at the door lock you need to open the door and take off the plastic clamp around the door seal.

Then unlip the front seal.

Then take off the 2 screws holding the lock on and then you can pull it through the door port hole.

Then swap over the wires and refit the new lock.


Then see how it goes from there. As say 8 times out of 10 this is a door lock fault. If its still the same then it will be the control board.


But most of the time its the door lock which is the problem.


If you need anymore info just get back to me.