How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask SparePartsPro Your Own Question
SparePartsPro, Appliance Technician
Category: UK Appliance
Satisfied Customers: 1243
Experience:  Mech / Electrical Tech, Appliance Service Tech, PAT Test Eng
Type Your UK Appliance Question Here...
SparePartsPro is online now
A new question is answered every 9 seconds

zanussi timeline 1600 manual After a wash clothes are streeaked

Customer Question

zanussi timeline 1600 manual
After a wash clothes are streeaked in a heavy grey 'gunge' - I have cleaned the filter
Submitted: 6 years ago.
Category: UK Appliance
Expert:  SparePartsPro replied 6 years ago.
Hi There

Check in side the folds of the door seal and in the drawer of the dispenser.

The most likely candidate is a faulty drum bearing seal. Water has passed in to the bearing hub and emulsified the bearing grease.

Turn the drum by hand to see if you can feel any bearing chatter or rumbling.

regards Tony

Thank you for using Just Answer?
Customer: replied 6 years ago.
I cant here any 'grating' or rumbling - it just looks like dirt - the dispenser was very dirty and i have cleaned it and put the washer on a 90C cycle with prewash - anything else I can do to 'clean' it out ?
Expert:  SparePartsPro replied 6 years ago.
When you take the dispenser drawer out look in the dispenser top.
Use a toothbrush or similar to clean out those little holes.
Use bicarb to clean the grey rubber door seal if it has started to go moldy.

If it is the drum bearing seal that has failed, eventually all the grease will get washed away and then the bearings will begin to collapse.
This will happen over a number of weeks but you will feel it amplified through the drum when turned by hand.

Hope that helps.

regards Tony