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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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hoover washing machine oph714d. error e16 during wash cycl

Resolved Question:

hoover washing machine oph714d. error e16 during wash cycle
Submitted: 6 years ago.
Category: UK Appliance
Expert:  Techdesk replied 6 years ago.


E16 indicates a fault with the heater.


The service manual states; Water heating element is short circuit or defective electrical insulation.


Unplug the appliance and take the rear panel off.

Check the wiring to the heater first.

If it's ok, take the heater out and visually inspect it.

Test the heater using a megger (if you have one) to check the electrical insulation.


Repair the wiring or replace the heater to try and cure the problem.


Hope this is of some help

Let me know how it goes or if you need more help


Techdesk and other UK Appliance Specialists are ready to help you