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My Zanussi fridge freezer (Model zx97/5w) is not working properly.

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The fridge part is not...
My Zanussi fridge freezer (Model zx97/5w) is not working properly. The fridge part is not much cooler than room temp ~16-18 deg centrigrade. The freezer compartment appears to be normal, in that the food is still frozen 4 days after the over-temp alarm started to go off (every 2 hours!!!). Any help would be great. I'm still waiting to hear from the service engineer and am considering buying a new freezer while I wait.

Helen
Submitted: 8 years ago.Category: UK Appliance
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Answered in 2 minutes by:
6/11/2010
UK Appliance Technician: Techdesk, Field Service Engineer replied 8 years ago
Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16,409
Experience: Whitegoods engineer working for a multibranded national company in the UK.
Verified

Hiya,

Is there any signs of ice under the bottom basket in the freezer?

 

Thanks

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