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Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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I have a neff induction hob. I appear to have locked it - there

Resolved Question:

I have a neff induction hob. I appear to have locked it - there is a key symbol above the on/off switch and I can't turn the hob on. What do I need to do to cancel the lock, please?
Submitted: 7 years ago.
Category: UK Appliance
Expert:  Techdesk replied 7 years ago.


Can you post the model number of the appliance please?



Expert:  Techdesk replied 7 years ago.


While you are looking for the model number, try switching the appliance off and then pressing and holding the key lock button (If your hob has one).

Once the key symbol goes out, turn on and it should work.


Post the model number if this doesn't work and I'll help further.


Hope this helps

Let me know how it goes or if you need more help


Techdesk and 2 other UK Appliance Specialists are ready to help you