How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

bought a beko double oven cooker with ceramic hob model dvc663

Customer Question

bought a beko double oven cooker with ceramic hob model dvc663 fan, have had itfor about four weeks and i find the oven does not seem to be right i cooked a rosst yesterday meat on 170 and had to turn it up too 190 or more not very happy with this cooker i have had fan oven cookers befor never had problems before can you advise me please. mrs Rhatigan
Submitted: 7 years ago.
Category: UK Appliance
Expert:  Techdesk replied 7 years ago.


You would have to get hold of an oven thermostat to check the temperatures in the oven.

With manual thermostats there can be a +/- 10% discrepancy.

For example, set it to 170 and it could be as low as 153. (Most thermostats aren't this far out). 190 with a -10% discrepancy would give you 171 degrees.

If you can check the actual temperature in your oven against the setting you'll get an idea of how far out it is.


You would then have to call Beko to have them come in to rectify the problem.

This would normally involve changing the thermostat.


It is also worthwhile checking that the door is closing and sealing properly.

A sheet of A4 and the door closed onto it is a fair test.

Pull the sheet, there should be some resistance.

If no resistance then there's no sealing.

Adjust the door striker to pull it in a little.


Check it out, post here the result.


Hope this is of some help

Let me know how it goes or if you need more help


Edited by Fred Bloggs on 11/23/2009 at 3:26 PM EST