How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
Type Your UK Appliance Question Here...
Techdesk is online now
A new question is answered every 9 seconds

Hi, I have the Hotpoint halogen 81 double oven, all of a sudden

Customer Question

Hi, I have the Hotpoint halogen 81 double oven, all of a sudden the main oven has stopped working, the fan, top oven and basically everything else including timers etc are working. Can you help? Thanks Terry
Submitted: 8 years ago.
Category: UK Appliance
Expert:  Techdesk replied 8 years ago.


Can you check the model number for me please?

I need the complete model number to be able to look up the service manual for your appliance.



Customer: replied 8 years ago.



The model number is XXXXX EW 81 Halogen Double oven.





Expert:  Techdesk replied 8 years ago.


If the fan in the main oven is running and no heat the most likely cause is the circular element has gone open circuit (blown).


Isolate the power to the machine before starting.

From inside the main oven, remove the screws securing the back plate, then remove the backplate, this will expose the element. Look and see if you can see where it has blown.

Remove the screws securing the element and carefully work the element and the wiring through the small holes into the cavity. (The wiring won't come in too far so don't pull too hard and lose the wiring).

Use a mutlimeter (if it's not obviously blown) to test for continuity through the element. If no continuity you need a new element.

Swap the wiring from the old element on to the new one and refit everything (reverse of taking it apart).


If you lose a wire into the back you will need to remove the oven from the cabinet it's housed in, remove the rear panel (lower) to be able to put the wire back on the element.


Good luck with the repair.