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Russell H.
Russell H., Service Tech
Category: TV
Satisfied Customers: 17372
Experience:  8+ years of professional experience
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I want to add an app to my tv. You Tube. It’s probably 5 to

Customer Question

I want to add an app to my tv. You Tube
JA: What's the brand and model number of your TV? How old is it?
Customer: it’s probably 5 to 6 yrs okd
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yed vizio
JA: How long has this been an issue with your Vizio? What happened right before this?
Customer: i meant yes the TV MENU WORKS
JA: Anything else you want the TV Expert to know before I connect you?
Customer: WHEN I FIRST GOT IT IT DID HAVE YouTube I’m thinking my son deleted by mu mistake
Submitted: 4 months ago.
Category: TV
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your TV and app question.

Customer: replied 4 months ago.
Thank u
Expert:  Russell H. replied 4 months ago.

It is possible that the YouTube app was automatically removed from the 5 to 6 years old Vizio TV, because it is not longer approved for use with YouTube, for whatever reason. This can happen with older TVs.

To see whether you can download YouTube again, try doing a search for it, by pressing the V button on your remote, then going to the App Store, then either select the YouTube app if it is listed there, or else Search for


and if it finds the app, select it, then press the OK button to download and install it onto the TV.

I hope that this works - and, that it answers your question. Thank you.

Customer: replied 4 months ago.
When I go to the V button everything come out under Yahoo... Why?
Expert:  Russell H. replied 4 months ago.

I cannot say. Evidently Yahoo is the approved search service for your Vizio TV.

Can you find the App Store? that's where to find an app to install or reinstall.

Customer: replied 4 months ago.
App Store would be on the V button?
Expert:  Russell H. replied 4 months ago.

If it not there, please look for it in the Apps screen, or in the Home screen, or in the Smart Hub screen.