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Bonifacio Gomez
Bonifacio Gomez ,
Category: TV
Satisfied Customers: 2317
Experience:  dasdasd
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It will not turn on The power light flashes and the hdmi

Customer Question

It will not turn on The power light flashes and the hdmi indicator comes on and then the set goes off
JA: Is your TV connected to a surge protector or power strip?
Customer: yes
JA: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: yes
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: TV
Expert:  Bonifacio Gomez replied 15 days ago.

Hi and welcome to Justanswer. My name is Bonifacio ready to assist you today.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

  • Is this connected to the cable box?
Customer: replied 15 days ago.
Yes
Expert:  Bonifacio Gomez replied 15 days ago.

Initially, please try to unplug the TV and cable box for 10 minutes then plug back in. Please let me know the result.

 

Please do not rate poorly, just reply and I will be glad to assist you further

Expert:  Bonifacio Gomez replied 14 days ago.

Hi,

I'm just following up to see how everything is going.If you still have questions please do not hesitate to ask.Thank you and have a nice day!
Please do not rate poorly, just reply and I will be glad to assist you further