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Cameron, Customer Service
Category: TV
Satisfied Customers: 200
Experience:  Owner/Photographer at Cam Roda Creativita
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It started last night we have no satellite signal. But the

Customer Question

It started last night we have no satellite signal. But the tv in the other room works
JA: What's the brand and model number of your TV? How old is it?
Customer: samsung. 7 year old guessing
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: all it is going thru is transponder. But nothing on the progress changes
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: started last night just after 9. Finished watching one show and then nothing
JA: Anything else you want the TV Expert to know before I connect you?
Customer: just want to get it to work
Submitted: 13 days ago.
Category: TV
Expert:  Cameron replied 13 days ago.
Hi there, my name is Cam & I’m a tech expert here with JustAnswer. I just came across your issue and want to help you try and find a solution!
Expert:  Cameron replied 13 days ago.
Can you begin by telling me what company your satellite service is through?
Customer: replied 13 days ago.
Found out my problem. How do I now cancel that monthly fee
Expert:  Cameron replied 13 days ago.
Glad you’ve found a solution! I’m guessing it was a relatively simple fix using your 2 remotes.
Expert:  Cameron replied 13 days ago.
To cancel easily, you can go to!

Have a great day!